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Action-Priority

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Why Choose Avaya IP Office
Avaya IP Office is a robust and flexible unified communications solution designed for small and medium-sized businesses (SMBs). There are several reasons why a business might choose Avaya IP Office:
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Unified Communications: Avaya IP Office brings together voice, messaging, video, and conferencing in one solution, making it easier to manage and use.
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Scalability: As your business grows, so can your communications system. Avaya IP Office supports from 5 to 3,000 users, across a single site or up to 150 locations.
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Mobile Integration: With Avaya IP Office, you can use your office number and capabilities wherever you go on your mobile device. This ensures consistent communication and presence even when your team is out of office.
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Reliability: Avaya has a strong reputation for building reliable, high-quality communication hardware and software. It has a long history in the telecom industry, which often gives businesses confidence in its products.
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Cost-effective: Compared to other similar offerings, Avaya IP Office can provide a more cost-effective solution for unified communications and collaboration.
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Support for Remote Work: In an era where remote work has become more common, Avaya IP Office supports remote workers, enabling them to stay connected and productive regardless of their physical location.
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Integration with Other Software: Avaya IP Office integrates well with many commonly used business software, like CRM systems, which can boost productivity and ease of use.
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Customizability: The system is customizable to fit the specific needs of a business. It's also compatible with a wide range of Avaya desk phones, conference phones, and wireless accessories.
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Security: Avaya has strong security measures in place, including end-to-end encryption, to help protect your business's communications.
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Customer Support: Avaya offers comprehensive support options, including phone support, an extensive online knowledge base, and professional services for implementation and training.
Features Of Avaya IP Office
Avaya IP Office offers a comprehensive suite of features that cater to a variety of business communication needs. These features include:
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Unified Communications: Avaya IP Office allows users to check their voicemail, email, and fax messages from one inbox. It also integrates voice, video, and web conferencing features.
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Mobility: Users can seamlessly move from their office phone to their mobile device without disrupting ongoing calls. They can also use their mobile device to access the same communications features they have on their desktop.
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Multi-channel Contact Center: This feature allows businesses to manage customer interactions through multiple channels including voice, email, and chat.
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Video Conferencing: Avaya IP Office includes a video conferencing feature that allows for face-to-face communication, regardless of location.
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Call Handling and Routing: The system can intelligently route calls based on a variety of criteria, ensuring that customers reach the right people and departments quickly.
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Interactive Voice Response (IVR): IVR automates routine tasks, like routing calls and providing pre-recorded responses to common questions, improving efficiency and freeing up human resources.
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Integration: Avaya IP Office integrates with a wide variety of business applications including CRM systems, Microsoft Outlook, and Google Apps, allowing for increased productivity and streamlined operations.
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Security: The system includes built-in security measures such as network-based session border controller functionality, encryption, and intrusion detection to help protect your business's communications.
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Teleworking: Avaya IP Office supports teleworking, enabling remote employees to stay connected and productive.
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Scalability: Avaya IP Office can support anywhere from 5 to 3,000 users, making it a scalable solution that can grow with your business.
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Call Recording: Calls can be recorded for training and compliance purposes.
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Hot Desking: Users can log in to any phone on the network, turning it into their own phone with their personal settings and speed dials. This is particularly useful in flexible workplaces and for shift workers.
At Action-Priority, we provide Avaya IP Office solutions that are tailored to your business’s needs. We are passionate about helping companies make the most of their telecomunications and provide free analyses of their current telecomunications assesment. Our team of experts will then work with you to come up with a customised solution that will help you save time and money.
Our goal is to help you stay connected and be efficient in your operations. With our Avaya IP Office solutions, you can be sure that your business is always up to date with the latest telecomunications technology. Get in touch with us today to explore the possibilities.
Avaya IP Office In Action

Avaya IP Office Power User Video Demo

Avaya IP Office Worker

Avaya IP Office Teleworker


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