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Value Proposition
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Flexibility and Efficiency: XV-UC delivers a telephony solution that elevates business communication with unmatched flexibility and cost-effectiveness, diverging from traditional cloud service frameworks.
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Industry-leading Platform: Rooted in the esteemed Alcatel-Lucent foundation, this solution ensures that businesses have access to premier, tried-and-tested telecommunication capabilities.
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Customizable Licensing: Users gain the power to curate their experience, selecting only the licenses necessary for their unique requirements, and streamlining their investment.
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Diverse Handset Selection: Catering to varied operational styles, XV-UC offers a spectrum of handsets from basic BYO options to sophisticated touch-screen models, ensuring a perfect fit for every user's needs.
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Adaptable Contact Center Solutions: From single-site auto-attendants to comprehensive, multi-site systems, the platform offers a customizable range of options to address specific contact center demands.
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Integrated Systems: By integrating flawlessly with MS Office and leading CRMs, XV-UC secures an interconnected ecosystem that maintains detailed records of all communications.
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Proactive Service Management: A proactive stance on service management, with real-time alerts and diligent monitoring, promises a constantly operational service.
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Nationwide Australian Support: Backed by a network of Australian support staff and field technicians across all states, immediate assistance is always available, ensuring minimal downtime
Alcatel Cloud Solution Overview
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Enterprise-Grade Telephony for SMBs: XV UC is a full-service Cloud Telephony platform, expertly crafted to meet the wide-ranging telecommunication needs of SMBs, delivering solutions from basic office setups to advanced, integrated call-center systems.
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Flexible Work Solutions: Whether it’s for in-office use or for a workforce distributed across home offices, XV UC offers a versatile array of features like reporting, call recording, Auto Attendant, and automated call handling, making remote work more cohesive and managed.
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Integrated Communication Systems: Users benefit from a harmonious integration with Microsoft Office applications like Outlook, MS Teams, and Exchange, alongside compatibility with many enterprise-grade CRMs, ensuring smooth, interconnected business operations.
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Tailored to Your Needs: Every XV UC solution is bespoke, meticulously aligned with each customer’s specific requirements, with an assurance of support from a dedicated Australian Helpdesk operating 8x5x4 hours in Sydney.
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Cost-Effective and Reliable: The service is designed to be economically viable, offering a dependable telephony solution that enhances communication with customers, ensuring a quick, efficient, and trouble-free experience.
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Custom Number and Call Plan Selection: You have the autonomy to keep your existing phone numbers and choose a call plan that aligns perfectly with your business needs.
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The Desirable Telephony Solution: In essence, XV UC represents the telephony solution businesses have long been seeking, merging hindsight with innovation to fulfill the telecommunication needs of the past and present.
Cloud Solution Options
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Voice Basic
VOICE PRO
VOICE PLUS
UC PREMIUM
UC ENTERPRISE
Features Licences
Contact Centre
VISUAL AUTO ATTENDANT
XVAAS RECEPTIONIST CONSOLE
Call Recording
CTI / CRM Connector
Entry-Level Desk Phones
Alcatel ALE 2

Features
Alcatel ALE 3

Features
Alcatel ALE 20

Features
Enterprise Desk Phones
Alcatel ALE 300 IP

Features
Alcatel ALE 120 MODULE 24 KEY ADD ON

Features
Alcatel ALE 400 IP

Features
Alcatel ALE 108 MODULE BLUETOOTH/WLAN

Features
Alcatel ALE 500 IP

Features
Alcatel ALE 140 CUSTOISATION KIT

Features

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