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About Us

With over 35 years of experience since 1988 in the telecommunications industry, Joe Pugliese brings a wealth of expertise to help businesses navigate the ever-evolving tech landscape. Specializing in telecommunications cloud solutions, network design, Security Systems, and IT equipment, Joe's expertise lies in providing tailored solutions that enhance efficiency and connectivity. His ability to understand and address unique business needs, combined with his dedication to innovation and customer satisfaction, makes him an invaluable asset to any organization seeking to leverage the latest in technology.

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Key Client Engagements and Projects

Throughout his extensive career, Joe Pugliese has worked with a diverse range of clients, providing them with innovative telecommunication solutions. Some of the notable customers he has worked for include:

Hedley Davis (February 2019): Setting up CCTV cameras for the customer to view a laneway next to his house.
Dubock Funerals (April 2019): Setting up an Avaya Cloud Telephone system solution across 2 sites, including installing the NBN at the customer's sites and porting their PSTN lines to SIP.
Ingenico International (May 2019): Setting up Audio/Video Solutions, including TV and audio equipment.
Leo Imports / Mediterranean Imports (October 2019): Setting up an Avaya Cloud Telephone system solution for 4 sites. This included installing the NBN at the customer's sites and porting their PSTN/ISDN lines to SIP.
Unios (November 2019): Setting up an Avaya Telephone System with 30 x J179 handsets and 2 x Sound Stations, Xima Chronicall Call accounting Software, and 5 x Wi-Fi cordless Phones.
New Sky Group (May 2015): New office setup with AVAYA phone system, ISDN and PSTN phone line connections, and ADSL internet.
Merigold Milk (June 2014): Installation of new ISDN phones to customer premises.
Paramedics Victoria (June 2014): New telephone setup using Optical Fibre into the business and managing all fleet mobiles.
Sorrento Golf Club (May-June 2014): Installation of a new phone system in a temporary location during renovations.
Moorabbin Airport (June 2011): Installation of a temporary phone system due to renovations and subsequent reinstallation into a new building.

Joe's experience in providing tailored solutions for a variety of clients showcases his ability to adapt to different business needs and deliver high-quality telecommunications services.

Professional Qualifications

Joe Pugliese holds several key accreditations and qualifications that have contributed to his expertise in the telecommunications industry:

Certificate II and III in Telecommunications (Computer Systems Networking and Telecommunications) – Obtained from Futuretech Holmesglen in September 2018.
NBN HFC Networking – Completed training with Telstra Learning in 2017.
Construction Induction White Card – Certification for construction site safety..
Security equipment instalation license
Open Cabling License – With structured cabling, optical fibre, coax, aerial, and underground endorsements.
First Aid Certification – Equipped with basic first aid and emergency response skills.
Information Technology Certificate II – Earned from Holmesglen in 1998.

In addition to these formal qualifications, Joe has undergone extensive training and gained a wide range of skills through relevant Telstra training courses, including asbestos awareness, cyber security, emergency evacuation, environmental essentials, first aid, HFC overview, and several others related to NBN and fieldwork safety. These accreditations and trainings reflect Joe's commitment to continuous learning and staying updated with the latest developments in the telecommunications field.